Arcteryx Recalls Procline Boot Due to Problem with Shell

Post by blogger | August 24, 2017      
Procline 2016-2017 is said to have problem with the press pin attaching outer spine to lower cuff. Click images to enlarge.

Procline 2016-2017 is said to have problem with the press pin attaching outer spine to lower cuff. Click images to enlarge.

Just in, Arcteryx (officially Arc’teryx) is doing a voluntary recall of their wonderful Procline climbing-skiing boot (all six models, see below). Apparently the lower pin attaching the external “spoiler” to the lower cuff “scaffo” can work its way out.

As always, we’re sorry to hear Arcteryx has to deal with this, while we commend them on triggering a bonafide voluntary recall instead of sitting it out.

Official Arcteryx website recall stuff here.

Quite a bit about this on web as of this writing. Article here. Or see your friend Google.

All Arcteryx Procline boot models are affected.

All Arcteryx Procline boot models are affected (but the only ones needing a return-repair lack a colored dot on the inside of the external cuff-spoiler. See the recall website for details.)

(Please note, Salomon will begin retailing their X-Alp this coming season, a similar boot to the Procline. This recall does NOT affect Salomon as they have not retailed any boots. If you do happen to be a pro or journalist who received pre-retail test samples, be sure to work with Salomon to be sure this possible issue is handled.)

Official Words from the Government (lightly condensed)

US Consumer Product Safety Comission — Recall with Health Canada Fast Track
Recall Date: August 23, 2017
Recall Number: 17-DFC
Arc’teryx Recalls Ski Mountaineering Boots Due to Fall Hazard

Name of Product: Arc’teryx Procline boots

Hazard: The axis pin located at the rear of the boot can dislodge, resulting in damage to the boot
and posing a fall hazard.

Remedy: Repair. Consumers should immediately stop using the recalled boots and return them to an authorized
Arc’teryx dealer for a free repair.

Consumer Contact: Arc’teryx Equipment toll-free at 866-458-2473 from 8 a.m. to 5 p.m. PT
Monday through Friday, email or online at and click
on the recall banner located at the top of the page for more information.
Recall Details

Units: About 3,900 (in addition, about 500 were sold in Canada)

Description: This recall involves Arc’teryx Procline ski mountaineering boots sold in all models. Only boots that do NOT have a colored dot on the inside of the spoiler (the upper portion of the rear of the boot) are included in the recall.

Incidents/Injuries: The firm has received 18 reports of the axis pin dislodging. No injuries have been reported.

Manufactured in: Romania

Note: Health Canada’s press release is available at:

Letter from Jon Hoerauf, Arcteryx President and GM

To Our Loyal Consumers,
Today, we’re announcing a voluntary recall for all first generation Procline Ski Boots sold by Arc’teryx Equipment.
We are all deeply committed to the safety of our users and while there have been no injuries reported involving any Procline Ski Boots, our commitment to our users’ safety leads us to issue this recall to make the required axis pin repair. In a small number of boots, the axis pin has dislodged which could cause the skier to lose control or fall and suffer injuries. All 2016 Procline Boots will be repaired to secure the axis pin and allow the boot to function as designed.
If you own a Procline Ski Boot, please visit for more information and instructions on how to return your boot free of charge for the required repair.
On behalf of Arc’teryx, thank you for your patience as we bring this new technology to market. Innovation and quality are foundational building blocks of our brand design culture. We sincerely apologize for the inconvenience this issue has caused and wish you to know that over our 25 year history of making climbing equipment we have been and remain committed to creating products that enable consumers to move safely in the mountains.
Jon Hoerauf — President and GM


Please Enjoy A Few Suggested WildSnow Posts


8 Responses to “Arcteryx Recalls Procline Boot Due to Problem with Shell”

  1. Lou Dawson 2 August 24th, 2017 2:26 pm

    Reminder, not all Procline boots need be returned, you’ll check for a “colored dot” on the inside of the cuff outer spine. See the recall website for details.

  2. Bard August 24th, 2017 9:11 pm

    Thanks to all of you folks who run out and buy the 1st gen products and allowing the bugs to be worked out at your expense:) This goes for phones, engines, bindings, anything. (I use expense to mean time, hassle, broken gear on a trip, etc.

  3. Lee Lau August 27th, 2017 9:17 am

    As called out by Seb Johnson in his review of the Procline here

  4. See August 27th, 2017 11:05 am

    Does anyone know if the recall addresses both the pin working its way out to the side and tearing out of the hole (as shown in the link from Lee Lau)?

  5. XXX_er August 27th, 2017 12:07 pm

    I’m thinking the pin worked out and eventualy the pin mount broke as a result of it being under engineered, the obvious question is how did this get thru testing but some things don’t show up until the customer breaks them in use

  6. See August 27th, 2017 7:09 pm

    Hmm, sounds very plausible. What I’m wondering is if the spoiler puts twisting stress on the lower part of the hinge in ski mode. Unless the two halves of the cuff are locked together pretty solidly, it seems to me like it could.

  7. RockShock October 7th, 2017 6:55 am

    Anyone went through the recall process already? We sent my SO boots a few weeks ago and just got a message that repair “was not possible” and they’ll send in new boots – would that be a rare occurrence, or it’s there something else with the old boots we’re not being told?

  8. Mark W December 20th, 2018 10:11 am

    There is a buckle on the medial side of the upper cuff on this boot. Seems REALLY strange, and makes me wonder if that buckle is prone to getting snagged and/or caught on things due to its unusual medial placement. Any thoughts from folks who’ve used this boot?

Anti-Spam Quiz:

While you can subscribe to comment notification by checking the box above, you must leave a brief comment to do so, which records your email and requires you to use our anti-spam challange. If you don't like leaving substantive comments that's fine, just leave a simple comment that says something like "thanks, subscribed" with a made-up name. Check the comment subscription checkbox BEFORE you submit. NOTE: BY SUBSCRIBING TO COMMENTS YOU GIVE US PERMISSION TO STORE YOUR EMAIL ADDRESS INDEFINITLY. YOU MAY REQUEST REMOVAL AND WE WILL REMOVE YOUR EMAIL ADDRESS WITHIN 72 HOURS. To request removal of personal information, please contact us using the comment link in our site menu.
If you need an emoticon for a comment just copy/paste off the following list, or use text code you might be familiar with.

:D    :-)    :(    :lol:    :x    :P    :oops:    :cry:    :evil:    :twisted:    :roll:    :wink:    :!:    :?:    :idea:    :arrow:   
Due to comment spam we moderate most comments. Please do not submit your comment twice -- it will appear shortly after approval. Comments with one or more links in the text may be held in moderation, for spam prevention. If you'd like to publish a photo in a comment, contact us. Guidelines: Be civil, no personal attacks, avoid vulgarity and profanity.

  Your Comments

  Recent Posts

Facebook Twitter Email Instagram Youtube


  • Blogroll & Links

  • Welcome to Louis (Lou) Dawson's backcountry skiing information & opinion website. Lou's passion for the past 50 years has been alpinism, climbing, mountaineering and skiing -- along with all manner of outdoor recreation. He has authored numerous books and articles about ski touring and is well known as the first person to ski down all 54 of Colorado's 14,000-foot peaks, otherwise known as the Fourteeners! Books and free ski touring news and information here.

    All material on this website is copyrighted, the name WildSnow is trademarked, permission required for reproduction (electronic or otherwise) and display on other websites. PLEASE SEE OUR COPYRIGHT and TRADEMARK INFORMATION.

    We include "affiliate sales" links with most of our blog posts. This means we receive a percentage of a sale if you click over from our site (at no cost to you). None of our affiliate commission links are direct relationships with specific gear companies or shopping carts, instead we remain removed by using a third party who manages all our affiliate sales and relationships. We also sell display "banner" advertising, in this case our relationships are closer to the companies who advertise, but our display advertising income is carefully separated financially and editorially from our blog content, over which we always maintain 100% editorial control -- we make this clear during every advertising deal we work out. Please also notice we do the occasional "sponsored" post, these are under similar financial arrangements as our banner advertising, only the banner or other type of reference to a company are included in the blog post, simply to show they provided financial support to and provide them with advertising in return. Unlike most other "sponsored content" you find on the internet, our sponsored posts are entirely under our editorial control and created by WildSnow specific writers.See our full disclosures here.

    Backcountry skiing is dangerous. You may be killed or severely injured if you do any form of ski mountaineering, skimo randonnee and randonnée skiing. The information and news on this website is intended only as general information. Due to human error and passing time, the information, text and images contained within this website may be inaccurate, false, or out-of-date. By using, reading or viewing the information provided on this website, you agree to absolve the owners of Wild Snow as well as content contributors of any liability for injuries or losses incurred while using such information. Furthermore, you agree to use any of this website's information, maps, photos, or binding mounting instructions templates at your own risk, and waive Wild Snow owners and contributors of liability for use of said items for ski touring or any other use.

    Switch To Mobile Version