I have no idea what went on at our hosting provider, all I know is we had no websites for more than 24 hours and 48 hours later I’m still dealing with problems. Thanks all for the emails and FB messages, surprising the hosting provider couldn’t even put up a “site under repair” message but just left things smoldering. I have to imagine a bunch of guys in flipflops, skateboarding around their data center, spraying the server with beer to put out a power supply fire, coughing on bong smoke as they rummage through a closet for a spare hard drive.
What’s weird, is prior to this we’ve always been super happy with our hosting provider and their tech support team. But things change. Perhaps they over-expanded or something. Who knows and I really don’t have the time to try and find out.
Can you tell I’m pissed off? I’m actually fuming. You could cook an egg on my forehead.
Yep, I’ll be needing to move everything to a web host that doesn’t have day-long outages. I know nothing is perfect and expect the occasional few minutes of downtime — or even a few hours once or twice a year. But this outage is ridiculous. I’m not sure our provider even knew the server was down until I filed a support ticket.
It’s time we moved anyhow. Our server is slow and easily choked. Seems it’s expensive as well. After doing a market survey it appears we can get something better elsewhere for the same or even a lower monthly payment.