The new Dynafit – aka Salewa North America (SNA, home of Dynafit, Silvretta and SALEWA), is up and running. Phone number is 303-444-0446 with a menu for customer service, etc. Email is firstname.lastname@example.org.
Tips on getting the best customer service:
1. Always go back to your dealer first if possible. This gets more eyes on the problem, and who knows, they might even have a part in stock so you don’t have to wait for shipping.
2. If you do choose to email or phone SNA, they say a digital photo of the problem is GOLD. Even if you have trouble adjusting the binding, a digital photo with the area in question circled can facilitate communication, as people have different names for different parts and such.
3. Please say you saw it first on WildSnow.com.