Comments on: Comparo – K2 Baker SL and Wayback – Backcountry Skis http://www.wildsnow.com/2195/k2-baker-wayback-comparison/ Backcountry Skiing Weblog Blog, FAQs, more, links and info about randonnee, telemark and backcountry ski mountaineering. Thu, 09 Feb 2012 16:03:15 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Panayotis http://www.wildsnow.com/2195/k2-baker-wayback-comparison/comment-page-2/#comment-34800 Panayotis Thu, 31 Mar 2011 21:34:12 +0000 http://www.wildsnow.com/?p=2195#comment-34800 Hi Brian, I have not received yet the skis. Probably on Monday. The form for contacting K2 did not have -as far as I remember- an option for attaching photos. Maybe you are right. I will try to call K2. Thanks for the advice! Hi Brian,
I have not received yet the skis. Probably on Monday. The form for contacting K2 did not have -as far as I remember- an option for attaching photos. Maybe you are right. I will try to call K2.
Thanks for the advice!

]]> By: brian h http://www.wildsnow.com/2195/k2-baker-wayback-comparison/comment-page-2/#comment-34799 brian h Thu, 31 Mar 2011 21:23:28 +0000 http://www.wildsnow.com/?p=2195#comment-34799 Hey Panayotis, did they send the skis back? Did you e-mail the photo to K2? There has to be a way to get them to K2 without this shop problem. I'd get on the phone. E-mail is probably not "personal" enough to get the point across. K2 is gigantic of course but "endeavor to persevere"! Hey Panayotis, did they send the skis back? Did you e-mail the photo to K2? There has to be a way to get them to K2 without this shop problem. I’d get on the phone. E-mail is probably not “personal” enough to get the point across. K2 is gigantic of course but “endeavor to persevere”!

]]> By: Panayotis http://www.wildsnow.com/2195/k2-baker-wayback-comparison/comment-page-2/#comment-34796 Panayotis Thu, 31 Mar 2011 20:18:02 +0000 http://www.wildsnow.com/?p=2195#comment-34796 Lou and brian h, thank you for your replies. Brian, I did send the skis to Germany and they checked them with a person of K2 (that is what they told me). I also e-mailed K2 to inform them for the case and ask how such a damage could happen, but they only told me that, for warranty issues, I have to talk to the shop where I bought the skis. So I gave up. Thanks again Panayotis Lou and brian h,
thank you for your replies.
Brian, I did send the skis to Germany and they checked them with a person of K2 (that is what they told me). I also e-mailed K2 to inform them for the case and ask how such a damage could happen, but they only told me that, for warranty issues, I have to talk to the shop where I bought the skis.

So I gave up.

Thanks again

Panayotis

]]> By: brian h http://www.wildsnow.com/2195/k2-baker-wayback-comparison/comment-page-2/#comment-34794 brian h Thu, 31 Mar 2011 19:34:49 +0000 http://www.wildsnow.com/?p=2195#comment-34794 Ok truth tell time. I work in sporting goods retail (not the ski dept. though). I'd say that one of the biggest factors is does your shop know you? By shopping online (I'm guilty too) or going to the big city and shopping around may get you the "best price" but little else. If I'm working with someone I see often and I know spends their hard earns with us then it's in the shops best interest to help out. (they're gonna come back). The margin on skis (I'm sure we all know) is so small and price competiton so tough that helping a customer out on skis or fly rod or binos (at cost) when the factory won't just makes sense. I have lots of customers that come in and say they can get such and such from so and so for this price. If it's above cost and I know the person, I'm likely to match it. I guess this is summed up by "shop local". On a less relevant note. F.Y.I. Big game apps are due next week. Elk season will be here before ya know it! Ok truth tell time. I work in sporting goods retail (not the ski dept. though). I’d say that one of the biggest factors is does your shop know you? By shopping online (I’m guilty too) or going to the big city and shopping around may get you the “best price” but little else. If I’m working with someone I see often and I know spends their hard earns with us then it’s in the shops best interest to help out. (they’re gonna come back). The margin on skis (I’m sure we all know) is so small and price competiton so tough that helping a customer out on skis or fly rod or binos (at cost) when the factory won’t just makes sense. I have lots of customers that come in and say they can get such and such from so and so for this price. If it’s above cost and I know the person, I’m likely to match it. I guess this is summed up by “shop local”. On a less relevant note. F.Y.I. Big game apps are due next week. Elk season will be here before ya know it!

]]> By: Lou http://www.wildsnow.com/2195/k2-baker-wayback-comparison/comment-page-2/#comment-34789 Lou Thu, 31 Mar 2011 18:40:33 +0000 http://www.wildsnow.com/?p=2195#comment-34789 No worries, I was amazed the shop couldn't at least sell him a single ski at cost+. What's with these shops, anyway? No worries, I was amazed the shop couldn’t at least sell him a single ski at cost+. What’s with these shops, anyway?

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