Plum Recommending Replacement of Binding Top Plate Screws


This post by WildSnow.com blogger  

I just heard from the Plum ski binding rep for North America. He says there have been some durability problems with the top plate screws (see photos below) in late model 2012/2013 (sold in North America Nov. 1, 2012 to Jan. 10, 2013) Plum bindings. Some of our readers alluded to this in previous Plum blog post comments.

To remedy this, Plum is not doing a recall but rather providing replacement top plate screws free of charge. The replacement process is simple.

Backstory reported to WildSnow is reports of these screws failing eventually reached Plum in France. They quickly researched the issue and found a batch of T8 screws for the heel top plate came from a parts supplier that were found to not meet PLUM spec. Wildsnow learned that this top plate screw batch only affects production from November 1st 2012 to January 10th 2013. Models affected are Plum Guide, Plum Yak and Plum “J’Envoie du Gros. No past product prior to that date is affected. We’re not sure exactly how the bindings are to be identified, but apparently here in North America they were only available through dealers. So perhaps knowing the date you acquired them is enough. If in doubt, the screws are very easy to replace. (Plum bindings have serial numbers stamped on the bottom, but you have to remove the binding from the ski to see it).

According to Plum in France: Customer safety is our primary concern. As a measure of precaution we are providing a global screw batch replacement by another batch with stricter quality requirements, with free of charge replacement of the screws for the models mentioned above.

The replacement process is easy, but as always here at WildSnow.com we recommend having a ski shop tech do it if you’re light on your hand skills. The new screws have a phillips head, the old ones are torx 8. First step is back off the lateral RV (release value) screw to a low setting so the top plate doesn’t get pushed off by internal spring tension as you remove the screws. The use your t8 torx driver to remove each screw one at a time, replacing it with the new updated Phillips head. Do not over tighten the phillips head screws, just nice and snug.

Replacing Plum top plate screws. Experienced mechanics can do it in a few minutes.

Replacing Plum top plate screws. Experienced mechanics can do it in a few minutes.

From Plum North America (lightly edited): “We wanted to let WildSnow know we just received a batch of replacement screws which we will be sending out to our dealers in North America. Please remember these screws are only necessary for bindings sold during November 1 to January 10 2013. For customers in North America these bindings where only sold through Apex Mountain Products certified dealers listed on our web site, www.apexmountainproducts.com. We will send those dealers replacement screws for customers that purchased equipment from them. If a consumer purchased a set of PLUM bindings noted above we recommend contacting the dealer where they purchased the product from for free replacement screws. Any other questions in North America regarding PLUM bindings, please use the contact link at Apex Mountain Products.

If you are a PLUM customer in Europe please contact PLUM service at +33 450 345 867 or use the contact option on the Plum Website.

Comments

7 Responses to “Plum Recommending Replacement of Binding Top Plate Screws”

  1. Matt May 17th, 2013 8:36 am

    Thanks for posting this. I was one of the unlucky ones to receive a binding with the weak screws. Had one break in half inside the heel unit and a heel pin also became loose on the same unit, not sure if they’re related. Thanks to the guys at Cripple Creek for swapping me out with a new heel unit. I thought this was just a random failure, now I know it’s more than that! Thanks Lou!

  2. Nick May 17th, 2013 6:11 pm

    I got my Guides directly from the plum website (it only took them two days to ship to Australia, and were much cheaper than buying Dynafit bindings over here) – they sent me the screws directly about a month ago.

  3. Hendrickson May 20th, 2013 8:50 am

    I have a pair of K2 Brightside 160 cm ski that I have been using for telemark in the northeast. I want to change them to AT so I removed the binding, no issues. I looked for the mid sole point and the graphics are worn. Any way you can help me. I can see part of the words and the K2 triangle. I like a slow controlled skiing (trees) but do ski lots (150 day per year) with about half in the BC. We have the equipment to mount the bindings.

  4. Lou Dawson May 20th, 2013 9:31 am

    I’d just dummy up a tele binding toe on the ski, stick a boot in it, and mark on the ski where the midpoint of the tele boot ends up, use the same position. This assuming you were able to ski the skis parallel style and they felt ok. K2 customer service also has this info, but it’s sometimes hard to dredge up. Lou

  5. greg b December 26th, 2013 11:54 am

    thanks to this post, i got some replacement screws from plum.

    unfortunately i have a screw that’s sheared off – the top part with head is gone and the bottom part is stuck in the heel base.

    any advice how to get the broken bottom part out? is this something that requires a replacement?

    many thanks in advance for any advice.

  6. Peter J January 7th, 2014 11:15 pm

    Does anyone know the serial number range of the bindings with the top plate screw problem?

    I bought a set of Plums this fall, privately on eBay (new in box). I made note of the serial number before having them mounted. As I didn’t buy them from a dealer, I can’t readily deteremine the date of manufacture, or ask a dealer for replacement screws.

    Plum’s web site provides no information on this issue. I suppose I could e-mail them and ask …

    Thanks …

  7. louis dawson January 8th, 2014 12:55 am

    Peter, my advice is if in doubt replace the screws.

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Welcome to Louis (Lou) Dawson's backcountry skiing information opinion website and e magazine. Lou's passion for the past 45 years has been alpinism, climbing, mountaineering and skiing -- along with all manner of outdoor recreation. He has authored numerous books and articles about backcountry skiing and is well known as the first person to ski down all 54 of Colorado's 14,000-foot peaks, otherwise known as the Fourteeners! Books and free back country news and information here, and tons of Randonnee rando telemark info.

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